Refund policy

Returns
Unfortunately, we cannot accept returns of opened items. If, for any reason, you are unsatisfied with your purchase, please reach out to us within 30 days so that we may replace your item.

Gift cards are non-returnable and non-refundable.

To complete your return, we require a receipt or proof of purchase.

Sale items
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at hello@elguapobitters.com and send your item to: 3300 Gravier Street, New Orleans, LA 70119.

Shipping
To return your product, you should mail your product to: 3300 Gravier Street, New Orleans, LA 70119

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.